Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. Before co-founding Locobuzz, Shubhi worked at organisations like Times Group, UTV and Bigflix.
In our conversation with Shubhi Agarwal, she shares her learnings from scaling Locobuzz from 15 to 100+ employees.
- Customer experience plays a very important role in any business
- When hiring your early employees, hire those who share the same passion and enthusiasm as your
- It’s okay to lose a deal because of a missing feature. However, never forget to learn from such losses and use the learnings to enhance your product
- Brainstorming with your potential buyers can greatly help you gain important insights for product growth
If you’re a SaaS founder or aspiring to become one, you cannot miss listening to Shubhi Agarwal.