Talking Customer Success ft. Nimesh Mathur, Branch

In this episode we speak to Nimesh Mathur who is a veteran at Customer Success with over 14 years of experience, he has built and lead teams at HackerRankPluralsight, and currently at Branch.

We learn about Customer Success and why it is an integral part of every SaaS business.

How Can Customer Success collaborate better with Sales/Marketing/Product teams?

How can CSM’s help customers achieve their desired outcomes, how do you think about this and act, there are some really good actionable insights here.

If you want to learn more about Customer Success, you can’t miss listening to this episode.

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